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Privacy Policy

1. Introduction

Welcome to The FlowChain. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018.

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2. What Information We Collect

We may collect and process the following types of personal data:

Contact Information – Name, email address, company name.

Website Usage Data – IP address, browser type, and user behaviour analytics.

Business Inquiry Data – Information provided when booking a demo or contacting us.

 

3. How We Use Your Data

We process your data to:

  • Respond to inquiries and demo requests.

  • Improve website experience and security.

  • Send relevant updates (only if opted in).

  • Comply with legal obligations.

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4. Legal Basis for Processing

We only process data when we have a lawful basis under UK GDPR:

  • Consent – When you opt in to receive updates.

  • Legitimate Interest – To improve services and respond to queries.

  • Legal Obligation – For regulatory compliance.

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5. How We Store & Protect Your Data

We implement security measures to protect against unauthorized access.

Data is stored on secure servers and encrypted where necessary.

Retention period: Data is kept only as long as required for its intended use.

 

6. Your Rights Under UK GDPR

As a user, you have the right to:

  • Access – Request copies of your personal data.

  • Rectification – Correct any incorrect or incomplete data.

  • Erasure (Right to be Forgotten) – Request deletion of your data.

  • Data Portability – Request a copy of your data in a structured format.

  • To exercise these rights, contact us at: contact@theflowchain.com

 

7. Third-Party Services & Cookies

We may use Google Analytics or similar tools to track website performance.

Our website may contain links to third-party websites; we are not responsible for their privacy practices.

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8. Changes to This Policy

We may update this policy periodically. Any changes will be reflected on this page with a revised 'Last Updated' date.

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9. Contact Information

If you have any questions about this Privacy Policy, contact us at:

Email: contact@theflowchain.com

Registered Location: London, United Kingdom

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